Octapharma Plasma Reviews

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Login issues

I was not aware that I needed a password for 2022 and I am trying to use the referral code today and have already contacted the email address that was provided for the Zinda support and have not received any response and I need to be able to access my account please and thank you my name is Jessica Stidham my date of birth is 711 **** Last four of my social is 1529 and I am seen at the West Columbia location and I need password login assistance please and thank you have a good day
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ID
#3290527 Review #3290527 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Password asssociation

Complaint

Unprofessional management and staff do not go. I was deferred because I spoke my mind . And that is simply not fair. I will report to whoever is necessary to investigate the facility
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ID
#3257977 Review #3257977 is a subjective opinion of poster.
Location
Lynchburg, Virginia
New Reviewer

Complaint

Unprofessional staff and management. I was deferred for simply stating the truth . I was there for 2 hours and 23 minutes. With only 7 donors ahead of me I had to go to work . And they took their own sweet time. I will make sure my complaint gets to whoever it need to includi g the BBB

User's recommendation: Do not go if you don't have at least 3 hours to spare. They are slow and unprofessional and management is even worst . I spoke my mind and was deferred. I will never go back and will have the BBB involved.

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ID
#3257823 Review #3257823 is a subjective opinion of poster.
Location
Lynchburg, Virginia
Cons
  • Slow and unprofessional
  • Unprofessional
Preferred solution
More respect as a donor. My time is valuable also.
New Reviewer
Look, I work 60 + hrs per week driving a concrete truck in and around the LR metro area. I work 6days a week with only one Sat off per month. I understand fatigue better than anyone. After work I go home to my 6... YES 6 kids and 5 rescue dogs. When I find time to...
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ID
#3251142 Review #3251142 is a subjective opinion of poster.
Location
Richardson, Texas
Pros
  • Helping save a life
  • Appeared clean
Cons
  • Lazy and hateful
Loss
$45
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Humiliated and. Disgusted

After waiting in line for 2hrs.my husband and I were humiliated and horrified when it was finally our turn we were told by the nurse that we could not donate because for no reason, they accused us of being under the influence of something, @7am-9am on a Sunday. We are both proud of being sober for 8 yrs. We worked very hard for that, and didn't deserve that at all. Furthermore, we were there to help save lives and basically slapped in the face. This is not a great way to start a new year. I even asked them to drug test us. They said no

User's recommendation: do not use this company.

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ID
#3248433 Review #3248433 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$200
Preferred solution
Apologies and owed for time and donorand the security guard fired
New Reviewer

I'm trying to make sure I'm going to get my $100 for doanating

I didn't get to finish donating Because my blood clotted and the machine quit pulling the blood so they gave me a Gatorade and told me to eat something after I left
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ID
#3244969 Review #3244969 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
I would like to get paid $100 for donating

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Verified Reviewer
New Reviewer
My husband and I were there to donate on mon.jan 2,2022 @ 7:10am. we were made to wait in vitals line for 2hours. When it finally got to be our turn, I was told to see the nurse and my husband was pulled out of line as well. The nurse accused us of being under the...
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ID
#3234703 Review #3234703 is a subjective opinion of poster.
Loss
$200
Preferred solution
Apologies-terminate staff involved and compensation for our time and trouble

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Verified Reviewer
New Reviewer

Take more plasma, pay more money

I havent visited Octapharma since November 2021. I came back this month, January 2022. Back in November, they took 800ml of plasma. This year, it looks like they are taking about 1000ml. I have noticed that even though you are taking noticeably more literal blood out of our bodies, the payment has not increased one red cent. What you are doing is criminal and you should be ashamed of yourselves. If you are taking more blood and more time from hard working people, you should pay more to compensate. Change this right away or someone ought to report you to local and nationwide news organizations.
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ID
#3225068 Review #3225068 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer
Im writing today about my belief in false advertisement at the octapharma center at 10694 Lorain Ave in Cleveland Ohio that turn me around and I thought they close until 5 p.m. just to be waiting in line to get turned away to have no way to get back home after I was...
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ID
#3213834 Review #3213834 is a subjective opinion of poster.
Location
Columbus, Ohio
Preferred solution
Let the company propose a solution
New Reviewer

Complaints

This is the second time that I had to complain about one screener and she told me she is a supervisor but she doesn't act like it. She's very unprofessional and rude. She didn't explain well about my blood pressure, so I didn't get to donate and I was very upset because she didn't explain well about the pressure taking. She said it so rudely that it made me nervous. She didn't even have the cuff in the right place. She really doesn't like her job and she's always grouchy!! I've complained about her twice already to a manager and I don't think she was even spoken to after the first time I complained about her. I really think she should get fired.
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ID
#3192939 Review #3192939 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund

Corporate office of Octapharma company

Octapharma corporate office passed my complaint to the donation center they didn't want to speak with me it wasn't about the donor center it was with corporate office they corporate office is jrkoffs
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ID
#3169985 Review #3169985 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania

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Verified Reviewer
New Reviewer

Unfair treatment

Yesterday well donating an octapharma plasma center on Lafayette road Indianapolis Indiana. The machine that I was hooked up to malfunctioned but now I pay the price because I'm being deferred for eight weeks. I feel this unfair and unjust treatment. If they would probably maintenance your machines better this might not have happened.

User's recommendation: Be careful about donating at that facility.

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ID
#3100646 Review #3100646 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Unsuccessful plasma donation due to phlebormisr stickinf me in a tendin instead of vein.

I was unable to donate today due to one of the phlebotomists sticking me in my tendon on my left arm. When she did this and nothing came out, she went to my right arm and was unsuccessful. This happened two days ago. This caused me to only receive $10.00. Today I was told I couldn't donate due to slight swelling and bruising on my left arm. This happened because she stuck me in my tendon. I was told this by the nurse who was examining me. All I ask is to be afforded the rest of the $100.00 which would be $90.00 since they gave me $10.00 two days ago. I'd appreciate it greatly if someone contacts me today about this matter.
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ID
#3075258 Review #3075258 is a subjective opinion of poster.
Location
Newport News, Virginia
Cons
  • Not standing by their word
Loss
$90
Preferred solution
Full refund
New Reviewer
my name is edwin reeves 12/27/1953 i have been an active client of octapharma for over 7 years in las vegas and reno. i don't remember how much i was getting per donation but i 100% know it was more than $30.00. here in reno i was making a lot more than $30.00 up to...
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ID
#3066602 Review #3066602 is a subjective opinion of poster.
Location
Sparks, Nevada
Pros
  • Octapharma reno is awsume
Preferred solution
Let the company propose a solution

Rude employee

I am paralyzed in my leg and Marcus was trying to take my height and I explained to him that my shoe is connected to my brace but he was really rude about it and disrespectful to me in front of everyone then I asked him if I could get a chair to sit down because I can't stand for long periods of time he told me that if I can't stand that I should not be donating and they should not have accepted me. I felt embarrassed and he was extremely rude.
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ID
#3063147 Review #3063147 is a subjective opinion of poster.
Location
Louisville, Kentucky

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